Shipping & Returns

Shipping Information

Please read options for shipping

First Class Signed For — £4.90
Guaranteed Next Day — £8.50

International Shipping- £14.50
 

All Orders Will Be Sent The Same Day Order Provided Orders Are Made Before 4PM. All Orders After This Time Will Be Sent The Next Day. When Ordering On Saturday And Selecting The Guaranteed Next Day, Orders Must Be Made Before 10 am

Easy Returns & Exchanges

We have a 28 day return.

If You Would Like To Return Or Exchange An Item.

Please Contact Us At kb@kaarenbuchanan.com to let us know the reason you would like to either return or exchange your item.

  • Please package the item in its original packaging undamaged to the address below. We recommend using Royal Mail First Class Signed For. Inside your package please Include the following
  • Your Name And Order Number.
  • A reminder of what you would like us to do 
  • An address , if exchanging, you would like us to send the new pieces sent to .

Return Address

Kaaren Buchanan
Ash Wood
Slanting Hill
Hermitage
West Berkshire
RG18 9QG

Once We Receive Your Returned Item We Will Process The Refund Directly To The Purchasers Payment Card In No More Than 30 Days.