If you have any repairs you would like us to do for you we would be more than happy to help. We won't charge for repairs in the first year you have purchased the item but we do ask that your return postage is paid. Which you can find here: Return Postage 

 Please return your broken item to this address

Kaaren Buchanan

Ash Wood

Slanting Hill

Hermitage

West Berkshire

RG18 9QG

 

In your package please include the following

  • Your name or order number
  • Your contact details, telephone number and email
  • A reminder of what you would like us to do
  • A return address we may send the fixed jewellery back to.